Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How do I clean the bag?
Use a soft, damp cloth to gently wipe the surface.
Is the bag waterproof?
The bag is water-resistant, meaning it can handle light rain or splashes.However, it is not fully waterproof, so avoid heavy downpours.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.